| If you want to experience customer service | | | | |
| like you've never experienced before, then | | | | Smaller Is Better |
| rent a private jet. You will be overwhelmed | | | | |
| by the high quality and premium customer | | | | It has been proven that people who work in |
| service that you experience. The staff on a | | | | smaller groups communicate more effectively |
| charter airplane is trained to provide | | | | with one another than people in large groups. |
| incredibly strong customer service, and you | | | | This is proven in Malcolm Gladwell's book The |
| will notice this the moment you step on a | | | | Tipping Point. In any case, the tightly-knit |
| plane. First of all, the staff works around | | | | group of pilots, stewards and stewardesses |
| your timetable. You decide when to eat, when | | | | know each other well, and work well in |
| to sleep, and even better, you decide the | | | | tandem. In addition, the heads of charter |
| exact itinerary. Secondly, the staff works | | | | flight companies are normally savvy |
| for a smaller company, so they can | | | | professionals who know how cultivate business |
| communicate better and they can concentrate | | | | relationships with elite clients. All this |
| better on your needs. Thirdly, the | | | | means is that you will receive specialized, |
| administrators of charter airlines work to | | | | devoted service. They will dedicate their |
| forge significant business relationships. | | | | heart and soul to providing you with the best |
| They want to cultivate business connections | | | | customer service imaginable. You can't |
| so that they may continue receive your | | | | understand this until you try it, but trust |
| business. So, they will normally do whatever | | | | me. I've personally ridden on a private jet, |
| they can to ensure that you are happy with | | | | and it was the most pleasurable flying |
| the quality of their private jet service. | | | | experience I have ever had in my entire life. |
| Finally, charter flights offer better | | | | |
| customer service simply because they are less | | | | Forging Relationships |
| crowded and insane than commercial airlines. | | | | |
| | | | When you hire a charter airline, you will be |
| You Are The Timekeeper | | | | able to speak with someone who holds |
| | | | considerable power within the company. This |
| You make all the decisions on a charter | | | | is because charter airlines want to cultivate |
| flight. You decide what type of food you will | | | | long term relationships with their clients, |
| eat, you decide when you want to sleep, you | | | | because they know that their clientete is |
| decide what kind of movies and music you want | | | | elite. Unlike commercial airlines, where a |
| to listen to, and most importantly, you | | | | mid-level manager will speak to you rudely |
| decide your departure location and your | | | | and then send you on an endless journey |
| arrival location, as long as there is | | | | through bureaucratic red tape, charter |
| somewhere to land in these places. When you | | | | airlines and charter flights specifically |
| communicate these requests to the charter | | | | focus on maintaining personal contact with |
| airline, they will implement your requests | | | | their clients. In this way, you receive |
| immediately. Some charter airlines even have | | | | special treatment, because you are not just a |
| mutual business relationships with notable | | | | number, you are an individual. You can make |
| caterers, so they can provide you with an | | | | your voice heard, and the charter airline |
| extensive menu. The point is, you hold the | | | | will respect you. Renting private jets is no |
| power to conduct the flight as you please. | | | | small matter. Private jets are only for the |
| This is one of the greatest advantages of | | | | discriminating customer. |
| renting a private jet. | | | | |