Should Music Labels Be Offering Retail As Part of the 360 Degree Deal? Part 1

In the world of 360 deals, should Music Labels also bedisappeared. Secondly their focus has moved away
offering the bands they are signing retail as well as allfrom Music to Games DVD, BluRay T-Shirts and
their other services.everything else they can think of. There is some
I have worked in the Music Industry for over 20hope though, the rise of Amazon and in the UK
years, that's right I remember when Vinyl was ouroffers the opportunity to make just about every
key format and we sold up to 25% of albums onphysical product available, any shape, size, price and
Cassette, or as they were referred to in Spain, K7quantity. But even these mega online stores have
(Ka Siete).their limits.
In all that time our key partner, or adversary in manyI believe firmly the time has come for Music Labels
cases, was Retail with a capital R. We had to workto create their own retail route to market, the
hard to get our releases racked out in sufficientadvantages to this are numerous, they all have
numbers to be seen in store, we have to giveexpensive distribution warehouses or deals with
discounts to get any kind of help from them to getsame, most of these distribution operations are willing
our catalogue out there, all sorts of campaigns hadand able to do customer fulfilment. The all important
and have to be cobbled together to maximise sales.margins can be increased by taking out the retailer
Our only route to market was bricks and mortarfrom the price equation, and the extra work involved
retail, and also at the time the only way consumersand cost of distribution can be easily be recovered
could buy our product was through these samefrom the more efficient stock control and lack of
retailers.returns.
As we all know, things have changed. Firstly a hugeThe process has in fact begun, Universal has Hippo
amount of physical sales go through what are knownand Warner Music Rhino in the US, in the UK Universal
as multiples, stores such as Carrefour, Tescos,have created a fantastic digital store called Lost
Walmart. These retailers quite rightly want to provideTunes ( and Warners have Rhino UK ( These are
their shoppers with the most popular products at thejust some examples. What these retail operations are
most competitive prices. This has led to a lack of innot doing is taking advantage of the real strength of
store space for less commercially viable cataloguethe internet and for this reason Commercial Directors
and new artists, both of which are fundamental tositting in the Major Record companies are not yet
the survival of the Music Labels.convinced they should be in this business.
But what about the specialist stores I hear you ask,What can be done? How can sales be improved, I will
Fnac, HMV etc... well first of all they are going out ofcover in my next article.
business, Virgin, Zavvi,Tower Records have all