| Manufacturer dropshipping is a significant part of a | | | | the most important aspects of marketing and |
| supply chain system that is being utilized by retailers, | | | | customer service. |
| especially online retailer to fulfill orders directly from | | | | Some of the key components of customer service |
| the manufacturer to the end user consumer without | | | | as far as Manufacturer dropshipping is concerned are; |
| the retailer having to maintain a consistent level of | | | | customer shopping experience, availability of product, |
| inventory. | | | | delivery time, product assortment, returns and order |
| In very simple terms, Manufacturer dropshipping | | | | tracking. |
| means that the wholesaler has the ability to sell a | | | | Customer shopping experience has to do with the |
| wide range of products in an online store front like | | | | ease by which the customer can place and take |
| eBay, Amazon or an ecommerce website without | | | | delivery of an order. Availability of product deals with |
| having an inventory of the products, without a | | | | the likelihood that a product is in stock at any given |
| warehousing facility or killer operational cost. | | | | point in time when an order comes through to the |
| The unique business model presupposes that, the | | | | manufacturer dropping agent. |
| retailer receives an order for a product that is listed | | | | Delivery time reflects the timing of order fulfilment |
| for sales on his website, the order is forwarded to | | | | from when it is place to when the delivery is |
| the Manufacturer dropshipping agent who will process | | | | received. |
| the order by packing and shipping the order on behalf | | | | Product assortment shows that there is a wide range |
| of the retailer to the end-user consumer. | | | | of products that a customer can pick and choose |
| However, retailers using Manufacturer dropshipping | | | | from depending on the consumer configurations and |
| may possibly pay more for their goods than | | | | desire. Returns are the ability and flexibility of the |
| traditional retailers who stockpile and dispatch all their | | | | entire process that enables the consumer to return |
| products, but the advantage that retailers using | | | | products that are damaged or those that does not |
| dropshipping have over the former is less risk of | | | | meet the consumer expectations. Order tracking is |
| keeping dull inventory that may likely become dated | | | | an essential aspect of the consumer to be able to |
| or obsolete. Thus, the online retailer now has the | | | | track their order from purchase to fulfilment. |
| ability to leverage its time properly by focusing on | | | | |