Enterprise Information Consolidation With a User-to-customer Focus

There are a number of competing approaches forMoving and transforming legacy data into different
consolidating the enterprise IT, from datawarehousing entities with data propagation and
consolidation via integration to federation by meansconsolidation confuses the pragmatic business user.
of data warehousing and complex approaches suchData must be assembled from real-time sources in an
as BPM with SOA. On the data warehousing andapproach that is called federation. Federation implies
business intelligence front there is a slow realizationthat each coordinated entity retains its freedom to
that the use of million dollar investments inperform as necessary rather than forcing all IT and
technology are not paying off. Pseudo-scientificorganization components into a straightjacket. An
research is performed to come to the obviousimbedded authorization model provides the user with
conclusion that data warehouses are underutilized. Itthe flexibility to do with the information what is
would have been enough for a board member to sitnecessary.
down and try to work with the abstract informationThe need to develop a complex data integration
provided! Much of it has to do with the inability ofstrategy is a completely unnecessary overhead
users to understand and thus trust the informationcaused by a technical data warehousing approach.
that they are given.Data federation has to be linked with content
I propose that the solution is not training and morefederation in a publish and subscribe manner.
meta-information such as quality, definitional andMetadata and meta-information must be searchable
navigational metadata. How about simply making ITby business user and offer information about the
what it should be: practical and focused on the workbusiness context of data.
task (business service) at hand? There seems to beLarge software vendors such as IBM and Oracle
the idea that there are ‘higher’ managementpropose grand data warehousing solutions that
activities that require these abstract data, which Irequire huge and expensive projects that in the end
suggest is an illusion. It only emphasizes thedo no more than to tie the business user in an IT
disconnect between management and the user(usually produced and run by an external outsourcer)
servicing the customer.straightjacket.
Information makes no sense when delivered inData federation has to be linked with creating user
abstract form and disconnected from the businessoriented, customer focused business services that
activity. Information has to be provided in real worldimprove the quality of operations directly and are not
entities and in document form in a business contextjust concerned with gathering abstract data in the
that a user can relate to. Therefore datahighest possible quality that then has to be applied in
consolidation and content creation have to go hand inagain an abstract manner by people who don’t
hand in the support of customer focused businessunderstand the meaning of the data.
services or processes.