| We have reviewed the international shipping guides | | | | Document item? |
| from DHL, Fedex and UPS for use by a novice | | | | - What forms are the basic forms that I need? |
| shipper. We have evaluated these guides on the | | | | - What kind of shipping resources are available to |
| following points: | | | | me? |
| - Content Layout | | | | - What services do you provide? |
| - Ease of understanding for a novice shipper | | | | The "Fedex International Shipping Reference Guide" |
| - "How To" instructions provided | | | | comes in a close second and the "UPS Navigate |
| - Links to Shipping resources openly available without | | | | International Shipping With Confidence Guide" comes |
| registration. | | | | in at a distant third. |
| For the novice shipper international shipping guides | | | | The "DHL guide to exporting" differentiation between |
| can be a geat way to start to learn about the | | | | Document and Non-document item is one of the |
| international shipping process. However writing a | | | | aspects that push it over the top to first place. |
| useful shipping guide for this audience can be a little | | | | Fedex uses a flow chart to differentiate between |
| tricky because it can become very confusing very | | | | Document and Non-Document packages that we |
| quickly. In our estimation DHL provides the best How | | | | believe would be confusing to a novice shipper. It is |
| To Ship International Guide in the form of their "DHL | | | | important for the novice international shipper that |
| Guide to Exporting" from all four standpoints. This is | | | | knowing whether a shipment is a document or not |
| primarily because their document answers the | | | | can ofen be the difference betwen a dutiable and |
| following questions in a manner that is easy to | | | | non-dutiable shipment. In addtion, it is not always |
| understand and complete: | | | | obviuos what is or is not considered a document. The |
| - What do you need to start? | | | | definitions for this category vary from country to |
| - How do I distinguish between Document and Non | | | | country. |