| Many business customers and consumers have felt | | | | one part like that in the whole country and it is in |
| less than adequate customer service from many | | | | Pittsburgh, but the good news is we can have it here |
| companies due to these corporations implementing; | | | | on Friday Mourning and perhaps get you out the |
| Just in Time Ordering and Distribution Systems. A | | | | same day or by Monday for sure. Yet while he is |
| few years back many companies introduced new | | | | telling you this it is Monday and that means a week |
| computer systems which were to streamline their | | | | longer to wait and you are thinking wow, great |
| distribution systems and allow for less inventory by | | | | computer system and so much for customer service. |
| linking customer purchases up with real-time | | | | The fact is that many companies found Customer |
| networks and cut out both the middle man and their | | | | Service Issues with all this Just in Time Distribution |
| distribution warehouses. Did it work? | | | | and HighTech Computer Network systems and |
| Well it worked in many ways, but when there were | | | | therefore went back to the old way or worked thru |
| hang-ups it cost many companies their best | | | | the system to have just in time for obscure parts |
| customers, because the unsatisfied customer waiting | | | | and real inventory for the most purchased parts. |
| for parts or an item had a fit over the process. | | | | Some very hard lessons were learned indeed. |
| Consider how many times this has happened to you | | | | Consider all this in 2006. |
| as the parts counter person says, well there is only | | | | |